HOW IT WORKS.

Step 1: Answer a Few Questions

Respond to our emails by entering your basic information — no legal jargon, no confusing forms.

Step 2: Upload Your Documents

Take photos or upload scans of the documents you already have. We’ll tell you exactly what you need.

Step 3: We Handle the Paperwork

Our software automatically fills out the correct immigration forms for your situation. Then, a licensed immigration attorney reviews everything to make sure it’s ready.

Step 4: Your Forms, Ready to Go

Once it’s all set, we’ll print, organize, and ship your completed application right to your front door — ready for you to send to the government.

Get Started!

After check out, getting started is easy!

You’ll receive an email right away to begin your application. Our software will start by asking a few simple questions to figure out what immigration benefit you qualify for and which forms you need.

From there, it’s just one step at a time — the software guides you through each question, using everyday language, until your entire application is complete.

No guessing, no confusion — just straightforward help, every step of the way.

START YOUR APPLICATION IN JUST 1 DAY!

Please keep in mind that this timeline is an estimate and can vary based on the specifics of your application, how promptly you respond to our emails, and USCIS processing.

Starting an application is easy. Our software will send you an email to get started. Based on your answers, it automatically determines which USCIS forms you need.

After the software figures out which immigration benefit you qualify for and selects the right forms, it will keep guiding you through the rest of the questions needed to complete those forms. Everything is broken down into simple steps, so you can move through the application one question at a time — no guesswork, no legal jargon.

Estimated Time: 3-5 Days.

Optimize Application

Legal Evaluation

Estimated Time: 3-5 Days.

Gain peace of mind by having your application reviewed by one of 123Citizen's independent immigration attorneys.

USCIS Submission

Estimated Time: 2-4 Weeks.

Once your application is complete and approved, our team will print, organize, and ship it directly to your doorstep — ready for you to sign and send to the government.

Monitoring the Process

Estimated Time: 6-8 Months.

We’re here every step of the way. While USCIS processes your application, keep an eye on your email. If there are delays, USCIS will contact you.

Should USCIS require additional information, we’ll assist you in responding to any requests for evidence (RFE).

Approval Success!

Estimated Time: 1-2 Weeks.

For many applicants, the final step is an interview at their local USCIS office. If you’re scheduled for one, we’ll help you prepare and ensure you have all the information you need. Once approved, your process is complete. If you haven't yet obtained US citizenship, we’ll be here to assist you with your renewal application or the next step in your US immigration journey

While we cannot guarantee the outcome with USCIS, we will support you throughout the entire process until a decision is reached. Our team works closely with you to identify potential issues and address any complexities that may arise. This is a key part of our responsibility and commitment to each of our customers.

We're Here for You Every Step of the Way.

We are dedicated to accuracy, which is why we offer a 100% satisfaction guarantee! If your application is rejected due to an error on 123 Citizen’s part, we’ll refund your money.

Frequently Asked Questions

Select a question to open and explore further!

  • Once you check out, you'll receive an email inviting you to create your 123 Citizen account and begin your application. The software will start by asking a few simple questions to determine your eligibility and which USCIS forms you need. After that, it continues guiding you through a step-by-step questionnaire to complete your forms. Along the way, you’ll be prompted to upload documents that support your application and help verify your eligibility.

  • At 123 Citizen, we believe getting help with your immigration application should be simple, affordable, and stress-free. That’s why we offer three service packages — Essentials, Essentials Plus, and Pro Plus — each designed to fit different levels of support and budget. No hidden fees, and every package comes with a 100% money-back guarantee.

    • Essentials ($459): Easy email-based questions, automatic form completion, attorney review, and your completed forms shipped right to your door.

    • Essentials Plus ($759): Everything in Essentials, plus a 30-minute video call with your immigration attorney.

    • Pro Plus ($989): Includes everything from the previous packages, plus three 30-minute video calls for full support from start to finish.

    💡 Please note: USCIS government filing fees are not included in the package prices. These are separate and vary depending on your application. You can use the USCIS Fee Calculator to check the exact fees that apply to your case. If you need help understanding these costs, our support team is here for you.

  • We know it can be confusing to figure out which immigration benefits you might qualify for. That’s why our process starts with a few simple questions — after checkout, our software walks you through them to determine your eligibility and the forms you need. No complicated forms, no guessing. If you have any questions as you go, our live chat team is here and ready to help every step of the way.

  • If you’re looking for a simple, affordable way to complete your immigration forms with peace of mind, the Essentials package is a great place to start — it includes everything you need, plus a full attorney review. Want to speak directly with an immigration attorney? Choose the Essentials Plus package, which includes a 30-minute video consultation for extra clarity and confidence. For the highest level of support, our Pro Plus package includes three video sessions with your personal attorney — perfect for those who want step-by-step guidance and help preparing for interviews.

    Please note: 123 Citizen is not a law firm. We work with independent immigration attorneys who review your application and provide consultation services through our platform.

  • 123 Citizen collaborates with a network of independent immigration attorneys to review applications for customers who select our premium, deluxe, and professional packages. These legal reviews typically include recommendations for improving accuracy and completeness, along with tailored legal advice to help ensure your application is well-prepared for submission to USCIS.

    Please note, 123 Citizen employees cannot provide legal advice. If you want the reassurance and legal guidance from an immigration attorney, we recommend speaking to an immigration attorney in your area.

  • The time it takes to complete your application depends on how quickly you respond to our emails, answer the software’s questions, and upload your documents. Most customers finish their application in 3–5 days, but you can move at your own pace.

    Once your forms are complete, they’ll be reviewed by a licensed immigration attorney — this usually takes another 3–5 business days. After the review, you’ll receive clear feedback and instructions on how to make any necessary updates.

    When everything is finalized, our team will print, organize, and ship your full application right to your doorstep (Essentials Plus and Pro Plus packages) or email you a downloadable PDF (Essentials package). You’ll just sign and send it to USCIS.

    While USCIS processing typically takes 6–8 months, we’ll support you throughout the process. If USCIS requests more information, we’ll help you respond. And if you’re scheduled for an interview, we’ll guide you on what to expect so you feel prepared.

Can't find what you're looking for? Contact our chat support or visit the 123 Citizen learning center for more information.

We're glad you're here!