Privacy Policy

Last Updated: August 8, 2024
123 Citizen, LLC (“123 Citizen”) is committed to safeguarding your privacy. This Privacy Policy explains our practices regarding the collection, use, and protection of your personal information when you use our websites, including https://www.123citizen.com (“Site”), 123 Citizen’s mobile applications (“Apps”), and other related services (collectively, the “Services”). By submitting personal information through the Services, you expressly consent to the processing of your personal information in the U.S. in accordance with this Privacy Policy. The use of personal information collected through our Services is limited to the purposes outlined in this Privacy Policy. This Privacy Policy forms part of the 123 Citizen Terms and Conditions of Use.

IMPORTANT NOTICE REGARDING CHILDREN UNDER 13

This Privacy Policy generally applies to users of our Services. However, if a user identifies as under the age of 13 (a “Child”), we will collect, use, and share the Child’s information as described in the section titled “A Special Note About Children.”

1. Data You Provide to Us

We collect information you provide, such as your first and last name, gender, email and mailing addresses, and password when you create an account. We may also retain additional information on your behalf, such as files and messages stored in your account. If you provide us feedback or contact us via email, we will collect your name, email address, and any other content included in the email. We may also collect additional profile information through surveys or other voluntary means.

2. Data Collected Via Technology

To enhance your experience on our Services, our servers (which may be hosted by third-party service providers) collect data such as browser type, operating system, Internet Protocol (IP) address, domain name, device identifiers, and details about how you use our Site and Apps. We also use cookies, web beacons, and similar technologies to gather information about your visit and interactions with our Services. This data is automatically collected and stored in log files, and we may link it to personally identifiable information.

Cookies
Cookies are small data files sent from a website to your computer’s hard drive. We use session cookies (which expire when you close your web browser) and persistent cookies (which stay on your computer until you delete them) to create a more personalized experience on our Site.

Web Beacons
Web beacons are digital images used on our Site and in emails to log information, manage cookies, count visits, and track the effectiveness of our marketing efforts.

Flash Cookies
Flash cookies store your preferences, such as volume control, and display content based on your activity. Third-party partners who provide features on our websites may place Flash cookies on your device. Flash cookies differ from other cookies in terms of storage, and cookie management tools provided by your browser may not remove Flash cookies. We do not control the privacy practices of third-party providers who place Flash cookies, and this policy does not cover their practices.

3. Analytics

We use analytics services to understand how users interact with our Services. These services may use cookies and scripts to collect information such as device identifiers, usage data, and error reports. We use this information to improve our Site, Apps, and Services. For more information on how Google Analytics processes data, visit Google’s Privacy Policy and Google Analytics Terms of Service.

4. Forums

Our Services may offer community forums where you can post content. Please be aware that any information shared in these areas may be read, collected, and used by others.

5. Use of Your Data

We use the personal information you submit to respond to your requests, create and maintain your account, operate and improve our Services, personalize your experience, send administrative emails, respond to inquiries, and provide promotions with your consent. We also use your data to protect against fraud and unauthorized activity, and we may contact you for feedback or surveys.

6. Disclosure of Your Personal Information

We will only share your personal information with third parties as described below or with your explicit consent:

Affiliates: If we establish any affiliates, we may share your information with them, ensuring they honor this Privacy Policy.

Third-Party Service Providers: We may share your information with third-party service providers who support our Services, such as hosting websites or sending emails on our behalf.

Other Disclosures: We may disclose information to comply with legal obligations, protect our rights, or respond to emergencies. Additionally, we may share information during negotiations for mergers, acquisitions, or sales of assets.

We may also share anonymized and aggregated data with third parties for various purposes.

7. Choices Regarding Your Personal Information

You have choices regarding the collection, use, and sharing of your personal information. You may opt out of receiving newsletters or promotional communications by following the unsubscribe instructions or contacting us directly. You may also manage cookies and tracking settings through your browser. However, disabling cookies may affect how our Services function.

8. Changes to Personal Information

You can update your personal information through your account profile or by contacting us. We will respond to requests to change or delete data within 30 days, as permitted by law. We retain your information as needed to provide our Services and to comply with legal obligations.

9. Security of Your Personal Information

123 Citizen takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, and any content you post is at your own risk. If you have questions about security, please contact us.

10. A Special Note About Children

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child, we will delete it. Parents and legal guardians may use our Services on behalf of their children, and any information provided will be treated as personal information as outlined in this policy.

11. Attorneys

Attorneys, paralegals, and other staff must uphold confidentiality. 123 Citizen does not accept obligations of confidentiality outside those expressly stated in this Privacy Policy and the Terms of Service.

12. Contact Information

123 Citizen welcomes your questions or comments about this Privacy Policy. Please contact us at:

Email Address: [email protected]

13. Changes to Privacy Policy

123 Citizen may update this Privacy Policy from time to time. If changes are made, we will update the “Last Updated” date above. For material changes, a notice will be posted alongside the revised Privacy Policy. We encourage you to review this page periodically to stay informed of our privacy practices.